Frequently Asked Questions

I've compiled a list of Frequently Asked Questions.

Please feel free to ask me any additional questions! I'm here for you!

FAQs

*HOW DO I ORDER?

You will order via Facebook Messenger.

As a business page I can quickly send clients my info (menus and delivery info), mark an order as paid, and add it to my calendar. There are many features to Facebook Business Suite that help my business stay organized.

-- What if I don't have Facebook? That's fine, I also accept orders via my website inquiry on my contact page or via email sunshinebakingprincess@gmail.com

   Note: These 2 methods may have a delayed response time (please send an additional email if you don't hear from me within 7 days.

*HOW FAR OUT DO YOU BOOK? 

I book up to 2 months in advance. I open my calendar on the 1st of every month. (ie I opened June on April 1st)

While I would love to guarantee bookings farther out (as I have in the past- being booked over 3 months out), booking only 2 months at a time allows me to properly plan friends and family time. It also allows me the opportunity to create new menus items and allows me open to opportunities that may come my way.

 

*WHAT DO YOU MAKE?

I make custom cakes, treats, macarons, muffins, cinnamon rolls, & more!

 

*CAN I SEE A MENU/ WHERE ARE YOUR PRICES?

Just send me a message and I can send you my current menus. I don't post them as they do change occasionally due to new items, seasons, or updated pricing. Thank you for understanding.

You can visit my Ordering page for my current offerings

You can see pictures of my custom work on my Gallery page

*I HAVEN'T GOTTEN A RESPONSE.:

I am a one women show. (I bake, decorate, package, deliver, answer messages, update website & social medias, grocery shop, create new items, etc.)

I do my best to keep up with messages as they come in during the day. I do mostly sit down and answer messages in the morning either before or after my deliveries. I do schedule Sunday afternoon and Monday as my days off to spend with family and friends and refresh. So, I may not respond on Sundays and Mondays and will get to messages on Tuesdays. **If you do not receive a response within 4 days, then please message me again to follow up. It is possible I overlooked it, accidently opened but closed out, or it went to spam. I'm only human. Thank you for understanding. 

*DO YOU DELIVER TO DISNEY RESORTS?

YES! Message me and I can send you all the info for delivery.

Disney resorts are wonderful at accepting deliveries and holding onto them for the guests to pickup either at checkin or whenever is convenient for them!

 

*DO YOU DELIVER TO UNIVERSAL AND SEA WORLD RESORTS?

No. Unfortunately, these resorts do not allow perishable deliveries. Also, it is a far drive for me (and would ultimately result in a very high delivery fee).

*DO YOU DELIVER TO NON-DISNEY RESORTS AND VACATION HOMES?

YES! Just send me the address and I can let you know if it is in my delivery range and the the delivery fee for that location. ~Someone will need to be present to accept the delivery.~

Areas: Champions Gate, Four Corners, Davenport, Reunion, West Kissimmee, Celebration, South Clermont, some parts of Windermere (just North of Disney).

Resorts: Westgate Resort, Windsor HIlls, Windsor at Westside, Solara Resort, Formosa Gardens, The Grove, Orange Lake, & more!

 

*DO YOU WORK WITH TRAVEL AGENTS?

YES! Just let me know you're a travel agent and I will send you additional info!

 

*DO YOU CATER TO ALLERGIES?

I am not an allergen friendly kitchen. I do make plenty of items that do not contain most allergens, but cannot guarantee any cross contamination. Please let me know if someone in your party has an allergy I should be aware of so I can do my best to avoid cross contamination and offer items that do not contain said allergens.